Which scenario best illustrates internal workplace violence?

Which scenario best illustrates internal workplace violence?

• A. Violence by customers
• B. A coworker physically harming another employee
• C. Violence by external contractors
• D. A customer causing property damage

Answer: (D)

Internal workplace violence is violence initiated by individuals who are part of the organization against others within the organization. The clearest illustration is when a coworker physically harms another employee; the aggressor and the victim are both internal to the company and the incident happens in the workplace, showing violence that arises from inside the organization. In contrast, violence by customers or external contractors comes from outside the organization and is considered external threats. A customer causing property damage is damage by an external party and does not involve staff-to-staff violence, so it doesn’t illustrate internal workplace violence.

Internal workplace violence is violence initiated by individuals who are part of the organization against others within the organization. The clearest illustration is when a coworker physically harms another employee; the aggressor and the victim are both internal to the company and the incident happens in the workplace, showing violence that arises from inside the organization. In contrast, violence by customers or external contractors comes from outside the organization and is considered external threats. A customer causing property damage is damage by an external party and does not involve staff-to-staff violence, so it doesn’t illustrate internal workplace violence.