Preventing Workplace Violence Practice Test

These questions are part of the practice quiz. Start practicing

• Which statement best describes the purpose of a liaison with police or external responders?
• Companies should _____ unions early on in the process of planning workplace violence programs.
• Which item is typically reviewed as part of a violence prevention program evaluation?
• Which arrangement best reflects the benefit of a performance-based design favored by OSHA?
• How can technology be used to prevent workplace violence?
• Which practice helps improve response coordination during a violent incident?
• Which component supports visitor access control?
• Training on de-escalation techniques is an important violence prevention measure for what?
• What are essential components of an incident reporting system?
• Which statement is NOT an appropriate policy statement to convey in a violence protection program?
• As part of follow-up procedures after an incident of violence, the employer should make sure victims know that _____.
• Pre-employment screening procedures to reduce the number of personnel prone to exhibiting violent behaviors are an example of which type of controls?
• What must violence prevention programs consider to be truly effective?
• In this type of violence, the individual may be seeking revenge for what is perceived as unfair treatment by management.
• After an incident of violence occurs at a workplace it is important to consider _____.
• Which of the following is NOT typically considered a behavioral indicator of potential violence?
• Which scenario best illustrates internal workplace violence?
• Which statement about post-incident support plan activation is accurate?
• Which word best completes the sentence: 'One essential element cannot be overlooked is to review your program on a/an _____ basis'
• According to NIOSH, each of the following would be a question to ask when assessing risk factors for homicide EXCEPT _____.
• Which is the recommended process for reporting a threat?
• Which of the following represents a typical mandatory limit to confidentiality during workplace violence investigations?
• How can organizations design the physical environment to reduce risk of violence?
• Which of the following is a key element of an emergency action plan that emphasizes roles and training?
• Which statement about OSHA's preferred design approach for violence prevention programs is correct?
• Which statement best describes the composition of a threat assessment team?
• In situations where a disruption has occurred on the job, or where there is a belief the potential for violence exists, a supervisor may need to ________.
• Which of the following is NOT a standard element of a comprehensive workplace violence policy?
• Which mechanism is used to document threats and guide actionable steps in violence prevention?
• What is the difference between internal investigations and external legal investigations in workplace violence incidents?
• If you want to clarify the scope of your organization's concept of the terms in the policy, you could use _____.
• What should you do first when you receive a threatening email from a coworker?
• Which roles are typically involved in an emergency communications plan?
• Employee assistance programs, incident reporting, and exit interviews are examples of _____.
• What is an appropriate response when serious misconduct occurs?
• Which action is consistent with a de-escalation approach during a tense interaction?
• Which type of investigation should be conducted when issues surrounding an incident may surface requiring administrative action?
• If you have a gut feeling that someone is dangerous, what should you do about it?
• Why is confidentiality important in violence prevention investigations?
• Which statement best describes how access control contributes to safety?
• Which statement best describes a comprehensive violence prevention approach?
• What is the role of environmental design in preventing violence?
• Which option correctly describes the adjectives used for violence prevention program policies?
• Which statement best reflects the guidance on gut feelings and precautions in violence prevention?
• What is the primary purpose of a formal workplace violence threat assessment process?
• An appropriate time frame for conducting a formal violent incident debriefing is what?
• How does environmental design help prevent workplace violence?
• What is the difference between de-escalation and deflection?
• Which sequence best describes an effective lockdown procedure?
• What does CISM stand for?
• It is recommended that a formal violent incident debriefing should be held _____.
• Which is a key element of an effective visitor management process?
• Which plan addresses the immediate medical and psychological needs of employees following a violent incident?
• Which two security technologies are commonly used in violence prevention?
• Which option lists the frequency described as annual?
• Which scenario best describes the rationale for a performance-based approach?
• What is a potential downside of implementing a zero-tolerance policy in a violence prevention program?
• Which form of workplace violence receives the most attention?
• Which practice supports privacy in visitor management?
• Which of the following best informs the initial assessment of a violence prevention program's effectiveness?
• Which statement best describes confidentiality in violence prevention investigations?
• Which organizational culture factor contributes to effective violence prevention?
• During which Debriefing Model phase are participants asked to identify the worst part of the event for them, personally?
• Supervisor VPP training should emphasize encouraging employees to report incidents in which they feel _____.
• Which is a valid indicator that a situation is becoming unsafe and requires an immediate halt to normal operations?
• In evaluating violence prevention effectiveness, what is a near-miss?
• Which approach provides long-term professional support to employees after a violent incident?
• When should a post-incident support plan be activated?
• Which represents an integrated system of services and procedures to intervene and assist recovery from traumatic stress?
• Which violence prevention plan report is used by the company to assess the safety of the workplace, and to decide upon a plan of action?
• On what basis should you review your violence prevention program at a minimum?
• Which of the following best describes return-to-work considerations after a violent event?
• Which of the following statements best describes the purpose of threat assessment in the workplace?
• In the Debriefing Model, which statement is accurate about phases?
• How do data privacy laws affect health information collection after an incident?
• Which statement best describes the involvement and documentation in incident investigations?
• What does conflict resolution training accomplish?
• Which component belongs to an incident-response communication plan?
• The essential element cannot be overlooked is to review your program on a/an _____ basis at a minimum.
• Which report helps determine if immediate action is needed to address potential threats in the workplace?
• When an incident occurs, bring together all the necessary resources including _____.
• What is one example of a de-escalation technique?
• CPTED stands for Crime Prevention Through Environmental Design; which statement best describes a core CPTED principle?
• What is the purpose of bystander intervention training?
• Which option represents an anonymous reporting channel for violence-related concerns?
• Which statement about violence prevention program policies is correct?
• Involving unions early in planning helps ensure what?
• Which of the following is NOT a recommended action when addressing external threats?
• Which statement best captures the difference between harassment and workplace violence?
• Which of the following best describes an emergency action plan?
• Which statement best differentiates policy compliance from ethical behavior in violence prevention?
• What is de-escalation in the context of workplace violence?
• What is the primary goal when developing a violence prevention reporting procedure?
• What is the purpose of risk assessment in preventing workplace violence?
• Which element is essential in an incident reporting system to protect privacy and ensure effective follow-up?
• What role does leadership commitment play in effective violence prevention?
• Which community resource can evaluate your violence prevention plan and provide crime prevention information?
• It is recommended that defusings be conducted within the first _____ hours of the resolution of a traumatic event.
• Why involve employees in development of the violence prevention program?
• What is the purpose of conducting regular drills for workplace violence scenarios?
• Which statement best describes retaliation prevention?
• What is a good strategy when conducting an initial assessment to determine the effectiveness of a violence protection program?
• Which of the following reflects an appropriate reporting approach for threats?
• What is the role of incident-management software in violence prevention?
• To minimize confusion during an actual event, incident response team training should include _____.
• Which option is not a de-escalation technique?
• Define threat assessment steps in a typical sequence.
• Defusings are designed to be conducted within the first eight hours after the incident resolution.
• Which best describes the goal of post-incident follow-up?
• Which statement correctly describes the four common types of workplace violence (Type I–IV) with examples?
• At a minimum, all employees with VPP responsibilities should be trained in how to _____.
• What is the most important reason to keep the lines of communication open between labor and management?
• Which action best reflects non-retaliation protections in violence reporting?
• In the context of violence prevention, administrative controls in pre-employment screening are used to do what?
• Which of the following is an access control measure that can reduce the risk of violence?
• What kinds of training content should be included in a violence prevention program for managers?
• In a workplace violence prevention program, which two approaches are emphasized as essential when responding to violence?
• Which approach best protects victim privacy while supporting safety?
• Level Two violence is described as Escalation of the Situation. Which option matches that description?
• CISM is an integrated system of services and procedures designed to do what?
• Which metrics can be used to evaluate a violence prevention program?
• What is a benefit of conducting drills for workplace violence response?
• Which policy is best when a person who makes substantial threats or exhibits threatening behavior on property?
• Which sections of a workplace violence policy should address retaliation?
• Each of the following is an important policy statement to convey in a violence protection program EXCEPT _____.
• What is the difference between threat assessment and risk assessment in this context?
• What distinguishes a safe room from a general meeting space in terms of violence-prevention design?
• Which of the following training methods is least likely to be effective in helping employees learn how to defuse violent situations?
• What is the purpose of a no-retaliation policy, and why is it important?
• How should organizations handle threats from external individuals differently from employee threats?
• How often should organizations review and update their violence prevention program?
• What category do employee assistance programs, incident reporting, and exit interviews fall under in a workplace violence prevention framework?
• Which element protects employees who report concerns or participate in investigations from retaliation?
• Which statement describes a sign of a strong safety culture?
• Which statement best describes vendor/visitor management in the context of violence prevention?
• Which of the following is a possible effective strategy to address physical access to company facilities?
• Which groups should be included in crisis communication planning?
• Which item is NOT important to analyze in a violence prevention program review?
• Companies have a right to take action against employees who _____ whether or not they have issued a written policy statement.
• During which Debriefing Model phase does the team leader ask participants to identify themselves?
• When assessing the credibility of a threat, which factors are essential?
• Why is it important to keep violence-prevention policies accessible and understandable?
• Besides preserving evidence and reporting, what is a key consideration when handling threatening communication?
• Which level of workplace violence involves threats or harassment without physical contact?
• What should be included in a workplace violence prevention policy?
• In an incident investigation, what is a 'fact' vs a 'opinion'?
• What is the role of a planning group in a violence prevention program?
• Incident response team members should understand that actions taken during an administrative investigation may _____ potential criminal prosecutions.
• Which group is most at risk for workplace violence in healthcare settings?
• How should organizations handle information sharing with law enforcement?
• When potential violence is suspected, which action should supervisors consider to protect the workplace?
• What is the role of human resources in employee after violence?
• What is the purpose of conducting a risk communication plan during a violent incident?
• Immediately after an assault occurs, an employer should focus first on providing for the _____ and _____ needs of all affected employees.
• What is the role of contractors and vendors in workplace violence prevention?
• What is the purpose of less-lethal force policies?
• Which action is a typical part of a supervisor's role in preventing workplace violence?
• Which department is typically responsible for developing and updating the workplace violence prevention policy?
• What is the difference between a threat and a risk?
• Which of the following focuses on meeting the immediate medical and psychological needs of employees as necessary?
• If the offending person in a violent incident is not an employee, which internal contact should you inform first?
• Which option correctly describes the adjectives used for violence prevention program policies?
• Each of the following are key questions to ask to determine if a debriefing is warranted EXCEPT _____.
• Which statement best describes confidentiality during investigations and its limits?
• Which of the following is NOT an early warning sign that a coworker may be considering violence in the workplace?
• Which type of training is identified as benefiting all employees in a VPP program?
• Which statement best describes the role of external law enforcement in threat assessment teams?
• Threat assessment is used to do what in workplace violence prevention?
• How can workplace culture contribute to or deter violence?
• How should an organization handle a suspicious but non-violent threat?
• Which statement best captures the difference between de-escalation and deflection?
• What is a key goal of threat assessment basics?
• Which training content is essential for all employees?
• Which item is NOT included as an example of something to analyze in a violence prevention program review?
• Which statement best describes an effective workplace violence prevention program's goals?
• What is the duty of care in preventing workplace violence?
• What is the function of a confidential grievance mechanism?
• Why does OSHA prefer the performance-based approach to the design of a violence prevention program?
• Which statement best describes CPTED's contribution to reducing violence risk in the workplace?
• Why is securing entry points a critical component of workplace violence prevention?
• Who should be trained to encourage employees to report incidents in which they feel threatened?
• The primary type of VPP training that may be beneficial to all employees is one that concentrates on
• Increased employee fear, emotional episodes, and/or signs of physical injury may be warning signs of what?
• Which metric indicates success of violence prevention programs?
• List three behavioral indicators that may precede a violent act.
• Which element is essential for a workplace violence policy to support reporting without fear?
• How can supervisors document and report suspicious behavior effectively?
• Which statement best describes the purpose of including a designated spokesperson in incident-response communications?
• Non-retaliation protections in reporting violence ensure:
• Which of the following describes appropriate access controls in workplace violence prevention?
• What should reporting policies protect regarding confidentiality?
• Which of the following would be used in response to a report of behaviors that have the potential to become violent in some way?
• Which scenario is most indicative of an early warning sign of potential workplace violence?
• Each of the following is a critical component of employee VPP education EXCEPT _____.
• Who should you notify if the offending person in a violent incident is not an employee?
• What considerations should be made when handling threats from remote or online communications?
• Which recommendation regarding handling sites that have experienced a seriously violent incident is FALSE?
• Which program is designed to help those few who may need longer-term professional help after a violent incident?
• Which practice is typically included in a visitor logs process?
• What is the purpose of a threat management team?
• Which elements should be included in documentation after a violence-related incident?
• What is the primary objective of a workplace violence prevention program?
• Which statement best describes how workplace safety standards guide violence prevention across jurisdictions?
• Which item is typically included in the scope/definitions section of a workplace violence policy?
• Which personnel should receive workplace violence prevention training?
• What are common indicators of potential armed violence in the workplace?
• Which data should be collected during incident documentation?
• Two important approaches needed when responding to workplace violence include _____.
• What is the minimum frequency for reviewing a violence prevention program?
• What is a 'zero-tolerance' policy in the context of workplace violence?
• Which combination of measures represents common physical security measures to reduce violence risk?
• What is the purpose of a post-incident debrief?
• Why is recordkeeping important for measuring the effectiveness of violence-prevention programs?
• Which of the following is NOT a typical responsibility of a supervisor in preventing workplace violence?
• Level Two (Escalation of the Situation) violence is demonstrated by which behavior?
• Which statement best describes the purpose of a timeline of events in incident documentation?
• What is the role of executive leadership in preventing workplace violence?
• Bystander responses to a potential violent incident should be:
• Successful company violence prevention programs usually start by forming a/an _____.
• Which of the following are three de-escalation techniques trained staff should use?
• What is threat assessment, and why is it used in workplace violence prevention?
• Which form of violence tends to receive the most attention in policy discussions?
• What are the key components of an incident-response communication plan?
• What is a recommended step in a mass casualty incident response?
• Define "return-to-work" considerations after a violent event.
• What is the difference between a safety plan and a security plan?
• In risk mitigation, what is the best approach to prioritizing actions?
• Post-incident follow-up is intended to do which of the following?
• What reassurance should employers provide to victims after an incident regarding reporting?
• In a mass casualty incident, what is the first action?
• What is the purpose of post-incident support in workplace violence response?
• Training on de-escalation techniques is an important measure for which of the following?
• Which of the following is NOT a reporting channel for violence-related concerns?
• Which organizational culture feature supports reporting concerns without fear?
• Why are periodic reviews of the workplace violence program important?
• What is "bystander intervention" and why is it important?
• How should privacy be balanced with safety when sharing information after an incident?
• What is a common outcome measure for violence prevention programs?
• Which document establishes an organization's policy prohibiting workplace violence and outlines reporting procedures?
• What is the role of a threat assessment team?